Smarter Systems. Sharper Insights. Stronger Outcomes.
We transform healthcare operations through data intelligence, optimized workflows, and seamless integrations. The result: streamlined performance, faster reporting, and confident, data-driven decisions.
Where Data, Workflow, and Technology Work in Sync
We deliver clarity through analytics, efficiency through process optimization, and stability through seamless integrations.
How we work:
streamline processes and remove inefficiencies to improve turnaround times and resource utilization.
transform operational and clinical data into actionable intelligence that drives smarter decision-making.
enable seamless communication between systems to ensure interoperability and data continuity.
Services
Workflow Enhancements
• Process mapping and redesign using Lean and Six Sigma principles.
• SOP and work instruction development for consistent, compliant operations.
• Optimization of laboratory, billing, and administrative workflows to reduce redundancy.
• Change management and staff enablement to ensure smooth adoption and sustained improvement.
Data & Insights
• Development of real-time dashboards and analytics solutions (Power BI, Qlik, Excel-based reporting).
• Data modeling and visualization to track KPIs, revenue, and performance trends. • Audit and redesign of reporting workflows to improve accuracy, accessibility, and compliance.
• Advanced data consolidation from multiple sources (LIMS, CRM, billing, and EP).
Integrations & Migrations
• System integration across LIMS, EHR, and ancillary platforms.
• Interface development to support automated result reporting and data sharing.
• Migration planning and execution for legacy systems with minimal downtime.
• Vendor and middleware evaluation to support long-term scalability and regulatory compliance.
Meet Sean Dicks
HEALTHCARE TECHNOLOGY LEADER | DIGITAL TRANSFORMATION
Sean Dicks is a healthcare technology and transformation leader with over 20 years of experience driving innovation across clinical, analytical, and enterprise systems.
His expertise spans digital transformation, process optimization, and system integration, with a focus on improving interoperability and operational efficiency in regulated healthcare environments.
Sean has led large-scale LIMS and EHR implementations, enterprise analytics initiatives, and data-driven process improvements that enhance decision-making and patient outcomes.
Through Plum Insight Solutions, he applies this experience to help healthcare organizations and laboratories modernize their operations, optimize technology investments, and achieve measurable performance gains.